While we try our best to package merchandise in a way that prevents shipping damage, there will always be the rare occasion of something going wrong.
If a product is delivered damaged please DO NOT use or install the item(s) yet!
Take clear images of:
1. Package (external)
2. Package labels (i.e. UPS, FedEx, USPS, etc)
3. Product (actual physical item)
so our team can instruct you on the next steps. You always can contact us direct via chat or via email support@wurzel-performance.com
Using or installing visibly damaged merchandise without our instruction to do so, signifies that the item arrived in acceptable condition for your use and will not be replaced or refunded by Wurzel Performance LLC nor the manufacturer.